Introducing the Connect Programme

Introducing the Connect Programme: a six-week online course that is designed to help you develop your leadership skills by gaining a better understanding of the principles of coaching. As a Lead Clinician in parenteral nutrition, the Connect Programme aims to enable you to support members of your team and help them grow in confidence in their role, and in the delivery of care to their patients.

Accredited Trainer

Delivered by an accredited trainer, this course is designed to help you understand how to motivate, direct, advise and support members of the team using a variety of different communication methods.

The course aims to equip you with the tools needed to coach members of your team so that they can more confidently and competently apply the clinical knowledge they have to communicate with colleagues and across multidisciplinary teams and/or Nutrition Support Teams. The ultimate aim is to help ensure patients benefit from the expertise learned.

What is coaching?
What is coaching?

Coaching is the process of enabling others to unlock their potential to improve their performance through helping them to learn by applying the knowledge they already have, as opposed to teaching them.

What's the benefit?
What's the benefit?

Ultimately, the aim of the Connect Programme is to support patient care by promoting interdepartmental working and communication, catalysed by a strong understanding of the principles of coaching. Throughout the course, you will develop your coaching skills, enabling you to help facilitate colleagues to use their knowledge more effectively and improve their communication across a multidisciplinary team: unlocking their potential with the ultimate aim of better outcomes for patients.

Understanding the principles of coaching
Week 1
Understanding the principles of coaching
Part 1
Module 1
Differences in approaches to different interactions
Module 2
Shared experience
Understanding the principles of coaching
Week 2
Understanding the principles of coaching
Part 2
Module 3
Barriers to effective coaching
Effective communication in coaching
Week 3
Effective communication in coaching
Module 1
Understanding the communication skills required for effective coaching
360° Communication skills
Week 4
360° Communication skills
Part 1
Module 1
Communication with superiors, peers and more junior members of the team
360° Communication skills
Week 5
360° Communication skills
Part 2
Module 2
Coaching below, sideways and above
Integrating coaching in your organisation
Week 6
Integrating coaching in your organisation
Module 1
Coaching contract
Module 2
Fit with local policy
Module 3
Boundaries
Module 4
Things to consider: Human Resources (HR) and General Data Protection Regulation (GDPR)

The course includes interactive virtual sessions and some homeworking to be completed after the sessions. On completion, you will be awarded a certificate.